Resident FAQs

Unfortunately we are not able to hold any property. In order to secure a property we require approved applications for all residents over the age of 18, a fully signed lease, and a paid security deposit. This is to protect residents and landlords alike.

We require the first month's rent and security deposit to be paid before occupying one of our properties.

All intended occupants over the age of 18 must apply.

Yes, a security deposit is typically refundable, provided the terms of the lease agreement are met. This usually means the tenant must:

1. Leave the property in good condition, minus normal wear and tear.
2. Pay all rent and other charges due under the lease.
3. Return any keys or access devices as required.

If there are damages beyond normal wear and tear or unpaid amounts, the landlord may deduct from the security deposit to cover those costs. The specifics of refunds and deductions vary by state laws and the lease agreement.

A cosigner may be required for a residential lease agreement if the prospective tenant does not meet the landlord's qualification standards independently. Common reasons include:

1. Insufficient Credit History
   • The tenant may not have established credit, making it difficult for the landlord to assess their reliability.
2. Poor Credit Score
   • A low credit score could signal past financial issues, such as missed payments or defaults.
3. Insufficient Income
   • The tenant’s income may not meet the landlord's requirement, often a multiple of the rent amount (e.g., 3x monthly rent).
4. Lack of Rental History
   • First-time renters or individuals without a verifiable rental history may require a cosigner.
5. Employment Instability
   • If the tenant is newly employed or has a short employment history, a cosigner may provide added security.
6. High-Risk Concerns
   • If the landlord perceives a higher risk based on application details (e.g., gaps in employment, prior evictions), a cosigner can offset that risk.

The cosigner agrees to assume financial responsibility for the lease if the tenant fails to meet their obligations, giving the landlord additional assurance.

After visiting our vacancies tab, you would need to select the property you are intending to apply for and select the button “Apply Now”.

All rent must be paid online through your resident portal. We have several convenient options including recurring electronic check, Payslip, Debit, or Credit card payments if you prefer.

If you're interested in getting a pet, we’re here to guide you through the process. First, you’ll need to apply through petscreening.com. You can find the link to this application directly on our application page.

For a smooth process, please make sure you have the following ready:

1. Updated Vet Records – showing your pet’s current health status.
2. Vaccination Records – proof that all required vaccinations are up to date.
3. Picture of Your Pet – a recent photo to complete your pet’s profile.

Once you've completed the application and submitted all necessary documents, we’ll review it to ensure everything is in order and let you know the next steps.

Please submit your "Notice to Vacate" through the resident portal. After notifying our team, please follow the move-out procedures detailed in your lease agreement and tenant handbook. Providing a forwarding address is required for any matters regarding your security deposit. Once your move-out is complete, you are required to return all issued keys, garage openers, mail keys, and any other items provided during your tenancy to our office.

In most cases, who pays for repairs and maintenance depends on the type of repair:

• Basic Maintenance: For routine upkeep fixing normal wear and tear, or items ceasing to operate, the property owner usually covers the cost, and we handle the coordination.
• Tenant-Caused Damage: If something needs repair because of tenant actions—like accidental damage to fixtures or misuse—the tenant may be responsible for the cost.

We aim to handle repairs quickly and fairly, creating a comfortable and well-maintained living space for everyone.